Effective Date: 2024
SheRide is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application and website (collectively, the “Services”). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Services.
1. Information We Collect
Personal Information
When you sign up for SheRide, we collect personal information that you provide to us. This includes your name, email address, phone number, and payment information.
Location Data
To provide our Services, we collect precise location data from your mobile device when the app is running in the foreground or background. This data is necessary for matching you with nearby drivers or passengers and providing real-time tracking of rides.
Usage Data
We collect information about how you use our Services, including your interactions with the app, ride history, and preferences.
Device Information
We collect information about your device, including the hardware model, operating system and version, unique device identifiers, and mobile network information.
2. How We Use Your Information
To Provide and Improve Our Services
We use your personal information to match you with drivers or passengers, facilitate payments, and provide customer support. We also use your information to improve our app functionality, enhance user experience, and analyze usage patterns.
To Ensure Safety and Security
Your information helps us ensure the safety and security of our Services. We use your data to verify users, prevent fraud, and respond to incidents.
To Communicate with You
We may use your contact information to send you important updates, promotional offers, and service-related communications.
3. How We Share Your Information
With Other Users
When you use SheRide, we share your information with other users as necessary to provide the Services. For example, drivers will see your name and location, and you will see the driver’s name, photo, and vehicle details.
With Service Providers
We may share your information with third-party service providers who perform services on our behalf, such as payment processing, data analysis, and customer support.
For Legal Reasons
We may disclose your information if required to do so by law or in response to valid requests by public authorities, such as a court or government agency.
With Your Consent
We may share your information with your consent or as directed by you.
4. Data Security
We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
5. Data Retention
We retain your personal information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy. We may also retain your information for longer periods if required by law or to resolve disputes.
6. Your Rights
You have the right to access, update, and delete your personal information. You may also object to the processing of your data or request that we restrict the processing of your data. To exercise these rights, please contact us at [Insert Contact Information].
7. Children’s Privacy
Our Services are not intended for children under the age of 18. We do not knowingly collect personal information from children under 18. If we become aware that we have inadvertently received personal information from a child under 18, we will delete such information from our records.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. When we do, we will notify you by revising the “Effective Date” at the top of this policy. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:
SheRide
sheride.co@gmail.com
Thank you for trusting SheRide with your personal information. We are committed to safeguarding your privacy and providing a safe and empowering ride-sharing experience for women.